CANCELLATION POLICY

 

DATE CHANGE

As a Ticket holder of the Zumbathon For A Cause, you have two options if we change the date of an event (not related to a weather cancellation):

 

  1. If the new date works for you, great news! You are automatically registered for the event that day. Watch for the postponement day that will be emailed to you a month before the event.

 

  1. If the new date does NOT work for you, please contact our support team at zumbathonforacause@gmail.com and our awesome customer service reps will help you by transferring your registration to another event on our 2019.

 

CANCELLED EVENT DATE CHANGE

 

If an event is cancelled for reasons unrelated to our weather policy, full refunds will automatically be issued back to the original form of payment within 5-7 business days of when an announcement is made to cancel an event.

 

All Participants will be sent an email receipt when the refund has been processed.

 

WEATHER POLICY

 

The Event takes place rain or shine. In the event that weather or other unforeseeable conditions are deemed by Event Organizers and/or City Officials to be potentially hazardous to participants and volunteers, the organizers reserve the right to postpone the start time or cancel the event outright

 

Cancellation of the event may take place either prior to the start of the event or at any time while the event is taking place.

There will be no refunds or deferrals for weather cancellation.

Start of the session / Cancellation of the Event

The start of the event may be delayed one hour from the posted start time if any of the below mentioned conditions exist. The event may then be canceled if any of the weather conditions persist: Tornado Warning, Tornado Watch or Thunderstorm.

Authority to Cancel the Event

The ZUMBATHON FOR A CAUSE Organizers, in accordance with the city and the local law enforcement, has the authority to cancel the event. If threatening weather conditions force cancellation of the event, no refunds can be provided, since funds were already spent in preparation for the event and towards the charity organization

Broadcast of Cancellation

If Event is canceled more than 24 hours prior to the start time: We will notify all participants by email.

If Event is canceled less than 24 hours before start time: We will notify all participants by email.  We will also send a text to all participants who agreed to receive notification text messages during the registration process.

If Event is canceled during the actual event, on-site notification will be posted if weather alert level is RED

* Red Being the highest risk level for any outdoor event hosting.

* NOTE: There are no refunds if the event is held